Job Title: IT Systems Administrator 

 

Job Description:

We are looking for an IT Systems Administrator to provide enterprise-level assistance to our customers. You will provide daily support to our customers. You should be well-versed in Microsoft-based technologies, including on-premise and cloud platforms.

Key Responsibilities:

  • Act as the first/second line of support for technical issues, stepping in to troubleshoot and resolve when needed.
  • Cultivating an environment of continuous learning and knowledge sharing.
  • Foster strong relationships with customers.
  • Assist in day to day issues and projects
  • Document resolutions, and recommend changes to improve efficiency and customer satisfaction.
 

Requirements:

  • Bachelor’s degree in Computer Science, Information Technology, or related field.
  • Proven work experience in an IT support role.
  • Proficient in Microsoft technologies, both on-premise and cloud platforms, including Microsoft 365.
  • Excellent understanding of computer systems, mobile devices, and other tech products.
  • Ability to diagnose and resolve complex technical issues.
  • Exceptional customer service orientation and superb communication skills.
  • Candidate must have driving license and be located in Malta.
  • Microsoft certifications are considered an asset.
 

What We Offer:

  • Flexible work arrangements.
  • Opportunities for personal and professional growth.
  • A supportive work environment that values innovation.
  • A competitive salary and benefits package.
 
Take the step towards a rewarding career and join a company that values professionalism and talent If you are passionate about Microsoft technologies and enjoy being part of a tech company, apply today to join our forward-thinking and vibrant team.
 
To apply, please submit your resume and a cover letter detailing your experience and suitability for this role to recruitment@j2groupmalta.com